The omnichannel inquiry-to-order OS for MSMEs

Every inquiry.
One workflow.
Zero chaos.

Ordder.io captures inquiries from WhatsApp, email, and web forms, parses them with AI, sends an instant first quote back on the same channel, and runs every deal — negotiation, admin-approved branded PDF, captcha-confirmed acceptance, auto-invoice — through one clean pipeline.

Built by MahiSys · Pune & Bangalore · India-first, MENA next

Ordder.io
WhatsApp Assisted
K
Hi, need a quote for 500 units of 1kg pouch packaging with GST and delivery to Pune.
O

Quote · Q-2048

500 × 1kg pouch packaging @ ₹22 + 18% GST + ₹800 delivery

Total ₹14,580

Reply 1 to Agree, 2 to Speak to Sales.

O
K
1

Accepted. Sending branded quote PDF and invoice.

O
Order received · Pipeline updated
An operating system for MSME sales and order execution — built for manufacturers, distributors, auto dealers, architects, and service businesses.

If this is your sales day, you're losing orders you don't even know about.

Most MSMEs run their order pipeline across 4–6 disconnected tools — or just WhatsApp and Excel.

📱

An inquiry lands on WhatsApp. The next on email. The next from your website form. Nobody has the full list.

A buyer asks for a quote at 11 AM. Your team replies at 6 PM — after the buyer already went elsewhere.

📝

Quotes are typed manually every time — products, GST, delivery — all from memory.

🔁

Follow-ups slip because nobody's tracking who said what, when.

📉

You know orders are leaking. You just can't see exactly where.

From inquiry to order in 5 clean steps.

Ordder.io connects every channel and runs every deal through one consistent flow — with a 24-hour follow-up reminder for quotes that go quiet.

01

Capture & Parse

Inquiries from any approved channel land in the unified log with source indicators and the full conversation thread. AI extracts product, quantity, delivery timeline, and buyer intent.

02

Auto First Quote

Ordder.io drafts and sends an informal first quote through the same channel within seconds, asking the buyer to accept. No waiting, no typing.

03

Negotiate (if needed)

If the buyer doesn't accept, the inquiry moves to Negotiation. Your sales rep self-allocates, captures notes, and edits quote lines with GST auto-applied (and SEZ when relevant), plus delivery and discounts.

04

Admin-Approved Branded PDF

A branded quote PDF goes to your account Admin for approval. Once approved, it's sent through the originating channel. The buyer accepts or rejects with name + captcha; rejections capture a reason.

05

Confirm & Auto-Invoice

The buyer confirms via a unified link — no OTP, no signup. An invoice PDF is auto-generated and shared. The order lands in your pipeline as Order Received.

See the cockpit.

Real screens from the Ordder.io workspace. This isn't a render — it's the product.

01

Your sales day at a glance

New inquiries, AI drafts ready, approvals pending, buyer decisions — the four numbers that decide your day, on one screen.

Dashboard

Operational overview for today

Create inquiry

New inquiries

18

AI drafts ready

7

Approvals pending

5

Buyer decisions

3

Quick actions

Create manual inquiryAdd productOpen approval queue

Status focus

AI Quote SentSpeak to SalesFollow-up Due

Recent inquiries

Inquiry ID
Customer
Source
Stage
Badge
INQ-1024
Ravi Industries
Email
Quote
AI Quote Sent
INQ-1023
Mehta Stores
Web Form
Negotiation
Speak to Sales
INQ-1022
Nova Pack
Manual
Inquiry
New
02

Every channel, one inbox

Web Form, Email, Manual, WhatsApp Assisted — sorted by stage and source, assigned to an owner, never lost.

Unified Inbox

Web Form · Email · Manual · WhatsApp Assisted

Create inquiry
Stage: AllSource: AllUnread only
Inquiry
Customer
Source
Stage
Badge
INQ-1041
Sharma Textiles
Email
Inquiry
Unread
INQ-1040
Kiran Foods
Web Form
Quote
AI Quote Sent
INQ-1039
Metro Hardware
WhatsApp Assisted
Negotiation
Speak to Sales
INQ-1038
Prime Plastics
Manual
Accepted
Buyer Accepted
INQ-1037
Nova Pack
Email
Quote
AI Quote Sent
03

AI parses, then sends the first quote

AI extracts product, quantity, and location with a confidence score — then drafts and sends an informal first quote on the same channel within seconds, asking the buyer to accept.

Inquiry INQ-1040

Kiran Foods · Web Form · AI quote sent

Create formal quote

Customer

Kiran Foods

contact@kiranfoods.in

+91 98765 43210

AI Quote Sent

Conversation thread

Need quote for 500 units of 1kg pouch packaging with GST and delivery to Pune.
AI quote shared: 500 units @ ₹22 + GST + delivery. Reply: 1 to Agree, 2 to Speak to Sales.

Web Form · Today 10:24 AM

AI parsed fields

  • Product: 1kg pouch packaging
  • Quantity: 500 units
  • Location: Pune
Confidence: High

AI auto-sent quote

Auto-sent

Sent through originating channel. Customer can agree or ask to speak to Sales.

Item
Qty
Unit
GST
Total
1kg pouch packaging
500
₹22.00
18%
₹12,980
Create formal quoteRevise auto quote
Response options: Agree to quote · Speak to Sales

Customer response

AI quote auto-sent

Shared via originating channel

Awaiting customer action

Agree or Speak to Sales

Customer AgreedSpeak to Sales

Activity timeline

  • 10:24 Inquiry created

    Source: Web Form

  • 10:25 AI parsed fields

    Product and quantity detected

  • 10:26 AI quote sent

    Auto quote sent to customer

04

Branded PDF with GST, SEZ, and admin approval

Line items, GST per item, optional SEZ treatment, delivery, discounts, terms — built once, sent to your Admin for approval. The branded PDF reaches the buyer only after sign-off.

Quote Builder

Formal quote draft for INQ-1040

Save draftSubmit approval

Line items

Add line item
Item
Qty
Unit price
GST
Total
1kg pouch packaging
500
₹22.00
18%
₹12,980
Delivery charge
1
₹800.00
0%
₹800

SEZ

Off

Toggle for zero-rated treatment

Terms / Notes

Quote valid for 7 days. Delivery timeline to be confirmed after acceptance.

Summary

Subtotal₹11,800
GST (18%)₹1,980
Delivery₹800
Total₹14,580

Approval status

Awaiting Admin approval

Branded PDF will be sent through the originating channel after approval.

05

Your buyer just taps Accept

A clean, branded quote sent through the channel they reached you on. Name, captcha, accept. No app, no signup, no friction.

Ordder.ioApproved quote

Quote Q-2048

Kiran Foods

Items

1kg pouch packaging

500 × ₹22.00

₹12,980
Delivery₹800
Total₹14,580

Your name

Enter your name
Captcha verification
Accept quoteReject
06

Inquiry → Quote → Negotiation → Accepted

Every deal, every stage, every owner — visible. The first time your whole pipeline lives in one place.

Sales Pipeline

Inquiry · Quote · Negotiation · Accepted · Rejected

Create inquiry
Inquiry

INQ-1041

Sharma Textiles

Email

INQ-1042

Metro Hardware

Manual

Quote

INQ-1040

Kiran Foods

AI Quote Sent

Negotiation

INQ-1039

Metro Hardware

Follow-up due

Accepted

INQ-1038

Prime Plastics

Invoice generated

Rejected

INQ-1037

Nova Pack

Reason captured

Built for the way MSMEs actually sell.

Nine capabilities that turn scattered inquiries into a clean order workflow.

Unified Inquiry Log

Every inquiry from every approved channel in one log — with source indicators and the full conversation thread linked to the inquiry ID.

AI Parsing

Product, quantity, delivery timeline, and buyer intent — extracted automatically with a confidence score.

Auto-Sent First Quote

AI drafts and sends an informal first quote on the same channel within seconds. No waiting. No typing.

Negotiation Mode

If the buyer doesn't accept, the inquiry moves to Negotiation. Sales reps self-allocate, capture notes, and edit quote lines.

Channel-Native Delivery

Quotes and invoices reach buyers on the channel they reached you on. The buyer's experience stays seamless.

GST + SEZ Quote Builder

GST auto-applied from your catalog, with optional SEZ treatment, plus delivery and discount lines — all buyer-ready.

Admin-Approved Branded PDF

Branded PDF goes to your Admin for approval first. Buyers see only what you've signed off on. Accept/reject is captcha-authenticated with name + reason.

Smart Follow-Ups

24-hour reminder on unactioned quotes. Anything that goes quiet becomes a follow-up task for your sales team. Nothing slips.

Auto-Invoice & Order Received

Confirmation via a unified link — no OTP. An invoice PDF is auto-generated and the order lands in your pipeline as Order Received.

If you sell to businesses, Ordder.io is built for you.

Focused on B2B MSMEs with real inbound demand they're losing operationally.

🏭

Manufacturers

Custom orders, bulk pricing, GST quotes — without the WhatsApp scramble.

🚗

Auto Dealers

Test-drives, finance, and stock inquiries — all in one pipeline.

📦

Distributors & Wholesalers

Repeat buyers and new leads, one inbox, one pipeline.

🏛

Architects & Interior Designers

Project inquiries, BOQs, and consultation requests, organised.

🛠

Service Businesses

Quote faster, follow up smarter, win more jobs.

An operating system. Not a CRM.

Ordder.io is built around one thing CRMs were never designed for: the inquiry-to-order journey on the channels your customers actually use.

A CRM tracks contacts.

Ordder.io runs orders.

Not a generic CRM

Built around inquiries, quotes, and orders

Not an inventory system

Catalog-aware quoting with GST and delivery

Not a payment gateway

Buyer acceptance + pipeline visibility

Not an accounting tool

Channel-native communication end-to-end

Honest scope note · v1.0: We cover the journey from inquiry to accepted order. Payment, dispatch, and fulfilment integrations are on the roadmap — not in the shipped product. We'd rather do one thing exceptionally than ten things poorly.

Why join now.

We're onboarding early users in waves through 2026.

🎟

Founding access

Early users get onboarded personally by our team.

💸

Launch pricing locked in

Founding-user rates that won't be available after public launch.

🗣

Shape v2.0

Direct line to the founders. Your workflow becomes our roadmap.

Built by operators who've felt the chaos.

Ordder.io is built by MahiSys, a product studio based in Pune and Bangalore. We're starting with India's MSMEs — where the order chaos runs deepest — and expanding into the Middle East next.

Parent company

MahiSys

  • 📍 Pune · Bangalore
  • 🇮🇳 India-first product focus
  • 🌍 MENA expansion next

Frequently asked questions.

Quick answers before you join the waitlist.

WhatsApp Assisted, email, web form, and manual entry. More integrations are on the roadmap based on what early users ask for.

Stop losing orders to scattered channels.

Join the Ordder.io waitlist. We'll reach out personally when your spot opens up.

  • ✓ Founding-user pricing locked in
  • ✓ Personal onboarding from our team
  • ✓ Direct line to the founders

Turn inquiries into approved quotes — faster.

No spam. We'll only message you about your early access.